you got questions? we got answers!
-
how do i ask questions about something i see on your facebook, IG, website or a sign or award i saw at an event?
we do things super simple ‘round here…just send us a Facebook message, email, text or give our office a call! whatever the easiest form of communication is for you - works for us!
StockSignsandDesigns@yahoo.com
(407) 466-3017 Call or text
@stocksignsanddesigns
-
what stall sign + award banner options do you have and how to i place an order?
reach out to us and we will provide you with all our options, pricing + ordering instructions - we can text or email the form right to you!
-
what is your turn around time?
Overall, we appreciate a minimum 2-week time frame window for orders, however, as you can see it can vary depending on design time.
When you place your order, Accounting will email you an Invoice which is payable via a simple Pay Pal link within the email.
As soon as payment is received, your order goes to our Art Department and you will receive your first proof within 5-7 business days from there.
Art will work back and forth with you diligently until a desired final design is achieved.
(The time frame for Design is strictly dependent on the number of revisions the Client requests. This could take 1 day, 3 days or even up to 3 weeks (which is extremely rare), but we do not count revisions, we just keep working until you're THRILLED with your final look!)
When the Client approves the Artwork - your order goes to Production.
Approved orders for Production close every Wednesday and ship out at the end of the following week on Friday
At that time, we will provide you with your FedEx tracking number.
-
what type of warranty do you offer on your signage?
We offer a very simple warranty. What you see on your computer screen/phone screen...is what you will see when you receive your order.
Our signs are printed on the highest quality 4mm corrugated plastic, (This is the same material our Dry-Erase signs are printed on as well), 13oz. Vinyl Banner or 3mm thick Max-Metal Material. Your sign-design is printed on Commercial equipment as single piece designs, not individual stickers cut out individually and adhered. Your sign will come fully wrapped in high quality Commercial Grade vinyl and as much as we would love to guarantee the product to be "weather or water proof" we can not, as Mother Nature has a tendency to fade and wear all things over time.
With that being said, we do stand behind the quality of our products and know that they will withstand normal use/wear and tear as they are intended for. If you every have any issues, please contact us right away as we strive for Customer Satisfaction and will make any and all attempts to correct any situation within legitimate means.
- Being our Product Line only consists of Custom Designs, we would like to stress the importance of two things:
1. Our Art Department will work diligently with you for as long as you need them to making changes to your design until it meets your Satisfaction. We will not send any order to print without your approval to do so.
2. With that being said, when we receive your approval and forward your order to Production, all grammar/spelling/text/artwork is at that point Finalized, so please be sure to look your design over and maybe even have a second set of eyes read over the text, just to confirm grammar and spelling, etc as we can not Warranty any printed products following customers approval for production.
-
can you work with my ffa, 4-h or 501c organization?
We certainly are! We love working with organizations on events of any size and providing signage for Chapters and Clubs as much as we enjoy producing orders of one stall sign for your exhibitor going to County Fair - no order is too small or large!
-
do i have to order a certain number of signs or banners to place an order with you?
nope!
no sign or banner order is too small or too large! need one banner? no problem!
with that being said our apparel orders DO have minimum requirements - please contact us for more information!
-
can i see a proof of my artwork before i pay my invoice?
Unfortunately, orders can not be sent to Art for any kind of design work without payment as our product pricing includes your Custom Design Fee, however - as mentioned above, we do not count revisions, so we will continue to work diligently with you until your Design is approved for print and fits your needs 100%!
When you place your order, our accounting department will invoice you via email within 48-hours.
Upon receipt of payment, your order will then go to our Art Department and begin to get worked thru the art que of orders. we ALWAYS do our best to accomodate requested delivery dates, but please keep in mind that orders are processed in the order they are sent into art.
-
does ss+d sponsor livestock events?
YES! We are HONORED to help where we can offset the cost of hosting Prospect, Jackpot Shows., County Fairs, FFA and 4H Chapter Signs or Awards so please inquire about our SPONSORSHIP DISCOUNT PRICING PROGRAM when placing your order!